1. Our Commitment to Your Privacy
At 乙 otsu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, and phone number when you place an order.
- Payment Information: Processed securely by Stripe. We do not store your full credit card details on our servers.
- Technical Data: IP address, browser type, and device information to improve our website experience.
- Cookies: Small files stored on your device to remember your preferences and shopping cart.
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about your purchase
- Improve our website and customer experience
- Comply with legal obligations (tax, accounting)
4. Data Sharing
We share your information only with:
- Stripe: For secure payment processing
- Shipping carriers: (Japan Post, DHL, etc.) To deliver your order
- Legal authorities: When required by law
We never sell your personal data to third parties.
5. Your Rights (GDPR)
Under applicable data protection regulations including GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data ("Right to be forgotten")
- Object to processing
- Data portability
To exercise these rights, contact us at nomura41985@gmail.com
6. Cookies
We use essential cookies to operate our shopping cart and checkout process. By using our site, you consent to these necessary cookies. We do not use tracking cookies for advertising purposes.
7. Data Retention
We retain your order information for 7 years to comply with applicable tax and accounting obligations. After this period, your data is securely deleted.
8. Contact Us
For privacy-related inquiries:
Email: nomura41985@gmail.com
Address: 545-20 Masuda, Higashi-ku, Okayama-shi, Okayama-ken, Japan
乙 otsu